Privacy Policy

Last updated: November 13, 2025

Who We Are

Petridian ("we", "our", "us") operates this pets marketplace. You can reach us at privacy@petridian.com for privacy questions or to exercise your rights.

Last Updated: November 13, 2025

Authentication Methods We Use

  • Mobile OTP
  • Email and password
  • Google Sign-In (we may receive your name, email, and profile picture from Google)
  • Passkeys (WebAuthn public-key credentials, potentially backed by biometrics on your device)

Analytics and Cookies

We use Google Analytics 4 (GA4). Non-essential analytics runs only with your consent via our cookie banner. IPs used for analytics are hashed or truncated per our analytics policy.

Images and Media

Images are stored and served via Cloudinary. Uploaded images may be transformed for performance and responsive delivery.

Data We Collect For This Marketplace

  • Account info and session identifiers
  • Breeder onboarding documentation and certifications (where applicable)
  • Pet listings and related metadata
  • Moderation actions and audit logs (append-only)
  • Analytics events (search and engagement) subject to consent

How We Use Your Data

  • Operate the marketplace and show listings
  • Enable moderation and fraud prevention
  • Improve performance and reliability
  • Provide customer support and safety features

Your Rights

You can request access, correction, or deletion of your personal data by contacting us at privacy@petridian.com.

Children's Privacy

This service is not targeted at children under 13 (or under 16 where applicable). Do not use the service if you are under the applicable age.

1. Introduction

Petridian ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform. Please read this privacy policy carefully.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you provide directly to us, such as when you:

  • Create an account
  • List a pet for sale
  • Contact breeders or sellers
  • Submit reports or feedback
  • Communicate with us

This information may include:

  • Name, email address, and phone number
  • Account credentials
  • Pet listing information (photos, descriptions, pricing)
  • Communication history
  • Payment information (processed by third-party providers)

2.2 Information We Collect Automatically

We automatically collect certain information when you use our service:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, features used)
  • Location data (if you choose to share it)
  • Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

  • Social media platforms (if you choose to connect your account)
  • Payment processors
  • Analytics providers
  • Other users who report content or activities

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends and usage
  • Detect, investigate, and prevent fraudulent transactions
  • Comply with legal obligations
  • Protect the rights and safety of our users and the public

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 With Other Users

When you list a pet or contact a breeder, certain information may be visible to other users, including:

  • Your public profile information
  • Pet listings and associated photos
  • Contact information (if you choose to share it)

4.2 With Service Providers

We may share information with third-party service providers who assist us in operating our platform, including:

  • Payment processors
  • Cloud storage providers
  • Analytics services
  • Customer support tools
  • Email and messaging services

4.3 Legal Requirements

We may disclose information if required by law or to:

  • Comply with legal processes or government requests
  • Enforce our terms of service
  • Protect our rights, property, or safety
  • Protect the rights, property, or safety of our users or the public

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Our security measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication
  • Employee training on data protection
  • Incident response procedures

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences.

6.1 Types of Cookies We Use

  • Essential Cookies: Necessary for the platform to function properly
  • Analytics Cookies: Help us understand how users interact with our platform
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Used to deliver relevant advertisements

6.2 Managing Cookies

You can manage your cookie preferences through our cookie consent banner or your browser settings. Note that disabling certain cookies may affect the functionality of our platform.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

7.1 Access and Portability

You can request access to your personal information and receive a copy in a portable format.

7.2 Correction and Updates

You can update or correct your personal information through your account settings or by contacting us.

7.3 Deletion

You can request deletion of your personal information, subject to certain legal and operational requirements.

7.4 Opt-out of Communications

You can opt-out of marketing communications by following the unsubscribe instructions in our emails or by contacting us.

7.5 Data Processing Objections

You can object to certain processing of your personal information, such as for marketing purposes.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

  • Email: privacy@pettry.com
  • Phone: +1 (555) 123-4567
  • Address: 123 Pet Street, Animal City, AC 12345
  • Data Protection Officer: dpo@pettry.com